Double the efficiencies of your business functions
Agility is essential to your core business. It is equally critical for the other business processes and functions too. Today’s modern business and work environment needs all functions to collaborate and work efficiently. Each function working at different efficiency levels and costs will slow down the entire organization. ERPs can be leveraged, but they are rigid to adapt and implementation costs are prohibitive.
SapphireIMS Enterprise Service Management (ESM) solution digitizes and automates the work processes that can double your efficiencies and cut cost by over 50% making your business agile. Our solution breaks the silos and reaches to all your functions (core and non-core), brings every process on same platform and same data model to deliver integrated process and insights.
For every Service, Asset and Process management needs of your enterprise
Scale to any business process and offices globally
Digitize and automate any process easily and effectively
Integrates and interacts with core business apps – ERP, HRMS, enterprise IT infra and other business apps of choice
Built-in intelligence to analyze and recommend appropriate action
Intuitive interface enables easy adoption with superior end-user experience
Human Resource teams work best when they focus on employee engagement, retention and making the employees more productive at work. However, majority of their bandwidth goes into managing routine requests. SapphireIMS helps you to automate all the mundane requests and helps your HR teams to focus on strategic aspects.
SapphireIMS extends its features to any function enabling a collaborative and consistent performance of the organization. The cross-functional module enhances the employee experience by delivering a unified service across departments.
SapphireIMS helps your facilities team to efficiently address all the service requests and improve the employee experience and productivity.
SapphireIMS Financial Service Management module simplifies and streamlines the advances, loans and importantly the claims and reimbursement processes. Our solution helps in maximizing self-service and reducing the turn around times, thus improving the employee experience.
Free up your security and facilities team bandwidth for the core work than responding to the routine service requests.
Cut through the manual process of sending requests, approval, booking, change request and again the cycle of approvals. Free up your travel team’s time by simplifying and automating the entire travel and hospitality processes.
SapphireIMS Enterprise Service Management extends to all functions in the organization. This includes Marketing, Legal, Learning and Development, Telecom Service Management. Write to us to know more.
SapphireIMS makes your business functions and processes agile through our suite of ITIL Service Desk, Enterprise Asset Management, Enterprise Service Management, Service Lifecycle Management and Business Service Monitoring Solutions.
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