Leadership with a Singular Vision - Customer Success
Shafi has over 20 years of software industry experience. In the early part of his career he was with Hewlett Packard working in R&D, support and consulting. He has strong technology and consulting expertise in development of network/IT management products, networking and communications. He cofounded Tecknodreams in 2002 and has since grown and transformed it from services into a product company. Strong believer in business ethics, transparency in communication, longer-term relationship and delivering exceptional value to the customers as only means of achieving excellence in business.
Swami has over 20 years of leadership experience in designing and developing world-class products. He is an experienced and highly engaged business leader specializing on product development with cross functional responsibility, interface between the commercial and operational aspects of the business. Swami is highly involved in design, development and delivery of the products with greater emphasis and responsibility for customer satisfaction.
Mukund Amble has 27 years of industry experience working in both large and small organizations. He is responsible for Engineering and Operations at SapphireIMS. Prior to SapphireIMS he worked at Hewlett Packard where he was the Director for Communications, Media and Entertainment vertical in the Global Delivery organization. He was responsible for solution delivery and product engineering. His expertise is in the areas of telecommunications, network and infrastructure management, large program management and organizational transformation.
Baiju has over 24 years of IT Services experience. He is responsible for driving business transformation through Solutions Business Unit for SapphireIMS platform. Prior to SapphireIMS, Baiju led Solution Architecting and Presales for Wipro’s India and Middle East IT Infrastructure Managed Services Business. Baiju led Transformation, Practices and Technical Support initiatives for Wipro’s Infrastructure Availability Services and was a key contributor in rapidly growing the business.