Managed Service Enabler
The complexity of the IT environment is growing due to increased business dependency as well as the emergence of new technologies. But the complex IT management requires specialists to stay in control of their environment all the time. Tecknodreams Managed Services offerings helps the CIO's to handle these challenges effectively.
SapphireIMS MSP Enabler solution helps the organization to deliver Managed Services to their esteemed customers in an efficient, standard compliant manner.
Enabling MSP Players to Deliver Effectively
The concept of remote infrastructure management has been proven in the globalized flat world and IDC estimates say that, 85% of such services can be delivered remotely and can provide up-to 50% savings in the process.
Managed Services Enabler program is tailor made for MSP and the organization can start delivering assured managed services immediately without the need to spend months together on Technology set-up.
Benefits
- Scalable, Distributed, Comprehensive IT Service Management Platform to address every aspect of the Infrastructure Management needs.
- Service Information View to share real-time health statistics and SLA statistics with the customer for greater transparency and satisfaction.
- Automation Engine to improve efficiency by automating day-to-day administrative activities.
- Centralized console for the MSP organization and distributed clients for managing individual customers protecting confidential information and critical data.
- SaaS business model to avoid huge upfront costs on the technology platform enabling MSP organization to pay as they use and grow.
- Standard compliant platform. No proprietary technologies or Custom Agents.
For more details, please contact sapphire@tecknodreams.com