Products that Empower Millions of People Around the World.
Enterprise Asset Management
Know Your Assets, Get 100 % Visibility and Save Over 40% of Costs
Enterprise Service Management
What You Get
Available on the Cloud and On-Premise Models
Seamless Integration into your Existing Infrastructure
Customer Success Program that ensures Maximum ROI
Ready-to-Use Solution with Pre-Built ITIL-based Templates
24X7 World-Class Support by Certified Experts
Feature Rich Dashboards for Efficient Decisions
Robust Knowledge Base and Documentation
Built In Analytics for Real-Time Insights and Analysis
Watch It In Action
"This software has all the required features..
"Using this product since last 5 Years. Fantastic IMS Tool which can be customized as per requirement"
"We are using this product for last 2 years. We could able to save 80% human efforts & of course cost"
"SapphireIMS has become backbone of our NOC services."
"Sapphire application is good for Asset Management"
Read More Reviews at:
Sachin Gopal, Head IT, Ittiam Systems Pvt. Ltd.
“SapphireIMS is a must have application for any organization. Highly recommend.“
“With help from SapphireIMS world-class support champions, we have also extended the process to areas like archival and escrow. In two months we achieved 97% SLA from a mere 64%. ”
Kaspar Joseph, Asst.General Manager – IT, AVTEC Ltd.
“The amount of time spent on the manual collation of data has come down substantially”
“SapphireIMS with an integrated Service Desk and Asset Management, allowed us to model the processes using its flexible workflow engine and the ready-to-use components simplified the implementation. The amount of time spent on the manual collation of data has come down substantially and all data is available on dashboards for intuitive analysis.”
V. Sendil Kumar, Vice President – IT, Shriram Value Services Ltd.
“With this product, our TAT has come drastically down.“
“SapphireIMS helped us to achieve our primary business goals and streamlined our IT service support process efficiently. The product support & escalation engagement has been functioning well to ensure timely-resolutions. ”
Over 500+ Enterprises Across the World Trust SapphireIMS
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