Making Businesses Agile

By Unlocking The Power of

Be 3X Faster – Unleash digitalization and
automation to make your
business functions hyper-agile

?

Making Businesses Agile

By Unlocking The Power of

Be 3X Faster – Unleash digitalization and
automation to make your
business functions hype-agile

?



Your Journey to the Digital World Starts Here.

SapphireIMS makes your business functions and processes agile through our suite of ITIL Service Desk, Enterprise Service Management, Enterprise Asset Management, Service Lifecycle Management and Business Service Monitoring Solutions.

Delivered On-Premise and on the Cloud.

%

Reduction in Manual Processes and Bandwidth

%

Improvement in Personnel Productivity

%

Reduction in Process and People Costs

%

Improvement in Service Delivery

SapphireIMS Solution Suite

Choice of delivery models that suits your business:
Cloud and On-Premise

ITIL Service Desk Solutions

Supercharge Your Employee Efficiency with Intelligent and ITIL based Service Desk

Enterprise Asset Management

Know Your Assets, Get 100 % Visibility and Save Over 40% of Costs

Business Service Monitoring

Intelligent and Proactive Monitoring of your IT Infrastructure

Healthcare Service Management

Clinical Approach to Making Healthcare Agile and Modern

Enterprise Service Management

Achieve 50% cost reduction by automating your businesses processes

Service Lifecycle Management

Deliver Cost Effective and Agile Services

Testimonials

Happy customers.

“With help from SapphireIMS world class support champions we have also extended the process to areas like archival and escrow. In two months we achieved 97% SLA from a mere 64%. SapphireIMS is a must have application for any organization. Highly recommend.”

Sachin Gopal, Head IT, Ittiam Systems Pvt. Ltd.

“SapphireIMS with an integrated Service Desk and Asset Management, allowed us to model the processes using its flexible workflow engine and the ready-to-use components simplified the implementation. The amount of time spent on manual collation of data has come down substantially and all data is available on dashboards for intuitive analysis.”

Kaspar Joseph, Asst.General Manager – IT, AVTEC Ltd.

“SapphireIMS helped us to achieve our primary business goals and streamlined our IT service support process efficiently. The product support & escalation engagement has been functioning well to ensure timely-resolutions. With this product our TAT has come drastically down.”

V. Sendil Kumar, Vice President – IT, Shriram Value Services Ltd.

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See how you can unleash the power of SapphireIMS to make your business super sharp and outclass your competition.

I Want Agile

By Unlocking The Power of

Be 3X Faster – Unleash digitalization and
automation to make your
business functions hyper-agile

By Unlocking The Power of

Be 3X Faster – Unleash digitalization and
automation to make your
business functions hype-agile

ITIL Service Desk Solution

Enterprise Asset Management

Enterprise Service Management

Healthcare Service Management

Your Journey to the Digital World Starts Here.