SapphireIMS for IT and ITES Organizations
Tailor-made solution to make your IT and ITES business 3x Faster
Make your organization hyper agile by improving your employee productivity and asset utilization.
Back-office Digitization and Automation Solutions for IT and ITES Organizations
IT, ITES and other managed services companies are heavily reliant on two key assets – People and Physical assets. In fact, there are more physical assets than people in these organizations making it unwieldy to manage them. However, the non-core back-office processes and manual operations tend to pull down the progress. SapphireIMS brings you a suite of solutions that can completely digitize and automate your back-office operations to make your financial services organization 3x faster with improved people and asset productivity.
Streamline and improve the workflow and experience of employee transitions.
System Access Request Across The Organization
Manage, control and secure the system access based on the employee role.
Vendor Management and Governance
Have a single source of truth with 100% visibility into your vendor performance.
Manage the entire procure to retire process from a large asset to even spare parts across your plants.
Personalize and automate the service management across the organization with the RPA and ML bases systems
Unify your internal functions and break-down the silos
SapphireIMS brings together all your functions, such as travel, HR, admin, finance, facilities and project management to break-down the silos and operate as one unit. E..g our solution can handle from employee onboarding to exit all in one system. We’ve noticed an improvement of over 35% of employee productivity through this unified system.
Automate your HR operation, integrate services with other functions, deliver quick resolutions to the employee requests and improve productivity.
Significantly reduce costs by having a 100% visibility into the back-office operational costs, your asset utilization, and vendor management.
Our Pre-built templates help you stay on top of the compliance and regulatory status be it industry or geography or function related.
Facility / Admin
Streamline and automate day-to-day routine workflows related to facilities, hospitality and other admin tasks.
Deliver superior experience with robust ITSM and rapidly improve productivity with the IT operations management module.
Governance, Risk, and Compliance was never so simple and sorted
SapphireIMS cuts across all the functions and gives you a singular dashboard to monitor and manage the high-risk areas, non-compliance, audit results, and preemptive insights. The pre-built templates, intelligent automation and alignment to the BFSI specific regulations ensure that you get to prioritize and manage all the compliances and risks.
Asset Lifecycle Management
Manage your asset integrity with a 100% visibility into the procure to retire process.
Auto Discovery and Inventory
At a single click, get the minutest of detail from a diverse range of assets.
Software License Compliance
Constantly monitor and automatically blacklist unauthorized license usage.
IT Policy Compliance
Automate and remotely enforce the IT policy management with just a few clicks.
Remotely manage all the patch, OS and security upgrades. No more manual intervention.
Control the unauthorized installations by remotely deploying the required software.
Automatically blacklist any unauthorized software in any location to be compliant and secure.
Set up control policies on USB usage to avoid unwanted data transfers and malware injections.
RPA-enabled and ITIL-based
The Robotic Process Automation enables you to intelligently automate the processes and integrate them with business applications quickly.
72 Hour IMplementation and ROI in 3 MOnths
72 hours is all it takes to implement to your domain and you can see the ROI within 3 months of usage
Our flexible APIs and connectors ensure that the solution is integrated seamlessly with your enterprise systems.
On-Premise and SaaS
The codeless configuration and the flexibility of on-premise and SaaS model accelerates the implementation.
Ready-to-use Solution with Pre-Built Templates
The Pre-Built templates help you to rapidly standardize and automate the back-office processes
The intuitive dashboards and reports give you a 100% visibility and enable you to improve service delivery performance through SLA measurements, compliance and escalations.
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Check out our full range of solutions for IT / ITES and see for yourselves.